T

he NCIA Action Learning Programme came together for its final in-person event in Birmingham in March. It was a day designed not just to mark the end of a journey but to serve as a launchpad for continued civic engagement, innovation, and sector-wide learning.

Over the past 18 months, partnerships consisting of universities, civic and community organisations have collaborated, reflected, and experimented, worked through common challenges, trialed new approaches with funding, and engaged in meaningful conversations.

The event was designed as a space to consolidate learning, explore new tools, and set the stage for the future of civic work.

Exploring the Future of an Engaged University

Sophie Duncan and Paul Manners NCCPE co-directors led a session on the engaged university of the future, what does this look like through a civic lens? Attendees explored the current landscape, emerging trends, and future possibilities for civic engagement and activity. Findings from this activity will feed into the NCCPE engaged futures project, find out more and sign up.

Showcasing Learning and Tools for the Sector

One of the core objectives of the action learning programme has been to develop practical tools that address challenges faced by civic practitioners. We presented two key resources:

  • The Place Navigator: A tool designed to help institutions map stakeholders, partnerships, and key actors in their civic ecosystems.
  • The Outcomes Framework: A framework to better measure and articulate the impact of civic work.

Interactive taster sessions allowed participants to engage with these resources firsthand, offering feedback that will inform further refinement.

A group of people sit around a table engaged in discussion. On the table are papers, a blue bag, several clear glasses, a white mug, and a document with colorful graphics. One person is wearing a colorful patterned headscarf and a name badge, while another has shoulder-length brown hair and is wearing a black top with a necklace. The setting is a workshop in a conference room.

Action Learning Programme participants, March 2025

Shaping the Future: Open Space Discussions

The event finished with Open Space discussions, allowing participants to shape the agenda based on their interests. Themes that emerged included:

  • Measuring Civic Impact, where are we now?
  • The Right to Food University
  • Working with business to influence their place-based working
  • Civic leadership development
  • Community driven research
  • The intersection of policy engagement and the civic agenda

This format provided an opportunity for attendees to co-design future collaborations, ensuring that the momentum of the programme continued beyond the event.

Two people sit at a round table during a conference or workshop. One person is holding a microphone and gesturing while speaking, wearing a plaid-patterned top and a visible name badge. The other person, wearing a dark jacket and a necklace, also has a name badge clipped to their clothing. On the table are mugs, papers, a pen, and several bottles of water. In the background, other attendees are visible, and the setting appears to be a professional meeting room with wooden doors.

Action Learning Programme participants, March 2025

Closing Reflections

As the event came to a close, we reinforced a key message: this is not the end but rather the beginning of a new phase of mobilisation and impact. Attendees were encouraged to maintain connections, share their insights, and continue shaping the civic engagement landscape together.

A huge thank you to everyone who contributed their time, energy, and expertise to this programme. We look forward to seeing how these learnings translate into action and impact across the sector!

T

he NCIA Action Learning Programme came together for its final in-person event in Birmingham in March. It was a day designed not just to mark the end of a journey but to serve as a launchpad for continued civic engagement, innovation, and sector-wide learning.

Over the past 18 months, partnerships consisting of universities, civic and community organisations have collaborated, reflected, and experimented, worked through common challenges, trialed new approaches with funding, and engaged in meaningful conversations.

The event was designed as a space to consolidate learning, explore new tools, and set the stage for the future of civic work.

Exploring the Future of an Engaged University

Sophie Duncan and Paul Manners NCCPE co-directors led a session on the engaged university of the future, what does this look like through a civic lens? Attendees explored the current landscape, emerging trends, and future possibilities for civic engagement and activity. Findings from this activity will feed into the NCCPE engaged futures project, find out more and sign up.

Showcasing Learning and Tools for the Sector

One of the core objectives of the action learning programme has been to develop practical tools that address challenges faced by civic practitioners. We presented two key resources:

  • The Place Navigator: A tool designed to help institutions map stakeholders, partnerships, and key actors in their civic ecosystems.
  • The Outcomes Framework: A framework to better measure and articulate the impact of civic work.

Interactive taster sessions allowed participants to engage with these resources firsthand, offering feedback that will inform further refinement.

A group of people sit around a table engaged in discussion. On the table are papers, a blue bag, several clear glasses, a white mug, and a document with colorful graphics. One person is wearing a colorful patterned headscarf and a name badge, while another has shoulder-length brown hair and is wearing a black top with a necklace. The setting is a workshop in a conference room.

Action Learning Programme participants, March 2025

Shaping the Future: Open Space Discussions

The event finished with Open Space discussions, allowing participants to shape the agenda based on their interests. Themes that emerged included:

  • Measuring Civic Impact, where are we now?
  • The Right to Food University
  • Working with business to influence their place-based working
  • Civic leadership development
  • Community driven research
  • The intersection of policy engagement and the civic agenda

This format provided an opportunity for attendees to co-design future collaborations, ensuring that the momentum of the programme continued beyond the event.

Two people sit at a round table during a conference or workshop. One person is holding a microphone and gesturing while speaking, wearing a plaid-patterned top and a visible name badge. The other person, wearing a dark jacket and a necklace, also has a name badge clipped to their clothing. On the table are mugs, papers, a pen, and several bottles of water. In the background, other attendees are visible, and the setting appears to be a professional meeting room with wooden doors.

Action Learning Programme participants, March 2025

Closing Reflections

As the event came to a close, we reinforced a key message: this is not the end but rather the beginning of a new phase of mobilisation and impact. Attendees were encouraged to maintain connections, share their insights, and continue shaping the civic engagement landscape together.

A huge thank you to everyone who contributed their time, energy, and expertise to this programme. We look forward to seeing how these learnings translate into action and impact across the sector!

Authors

  • Zoe Williamson

    Zoe is a Senior Project Officer at the National Coordinating Centre for Public Engagement, she coordinated the action learning process for the NCIA.

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  • Gemma Adams

    Gemma is a Project Manager at the National Coordinating Centre for Public Engagement, she manages the delivery of the action learning programme for the NCIA.

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